Agenda

Continuing Education Units: All GBC20 education sessions will be eligible for CEUs for Professional Golfers Association (PGA), Ladies Professional Golf Association (LPGA), Club Management Association of America (CMAA), and Golf Course Superintendents Association of America (GCSAA).

Sunday, January 19

4:00pm – 7:00pm

Registration Open

Orange County Convention Center

West Concourse, Upper Level—next to W330A

Monday, January 20

5:00am – 8:00am

11:00am – 6:00pm

 

Registration Open

Orange County Convention Center

West Concourse, Upper Level—next to W330A

8:00am – 3:00pm

Yamaha Golf Outing

Reunion Resort & Golf Club

Nicklaus Course

Kissimmee, FL

One of only six resorts to receive Golf Digest’s “2018 BEST GOLF RESORTS IN FLORIDA”, Reunion® Resort is unlike any other golfing experience in the world.

 

The Nicklaus Course

A Signature Design by Jack Nicklaus

Precision shot making certainly comes into place on the 7,219 yard, par 72 Nicklaus Course. This Parkland-style layout is a natural gem…smooth and flowing, with long horizon lines as well as elevated tee boxes and greens. Nicklaus has created a unique variety of risk/reward opportunities, with each hole challenging the golfer to organize a series of shots in his or her mind before ever stepping up to the ball.

 

6:00am Shuttle pick up Residence Inn Orlando at SeaWorld
6:10am Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
6:30am Shuttle pick up Orlando County Convention Center – West E/F Lobby entrance
6:45-7:45am Breakfast Buffet
8:00am Shotgun Start on Nicklaus Course
Immediately following golf Reception, Lunch Buffet and Prize Giving sponsored by DELUXE Payroll
2:00pm Shuttles depart

 

12:00pm 

Event Transportation

12:00pm Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
12:05pm Shuttle pick up Residence Inn Orlando at SeaWorld
  Shuttle drop off Orlando County Convention Center – West E/F Lobby entrance

1:00pm – 3:00pm

Pre-Conference Master Class

Room W332

Developing a Quality Team

Whitney Reid Pennell | President | RCS Hospitality Group

It is well documented that we are living in the Experience Economy, where creating engaging experiences supersedes products and services alone. Experiences provide a memory that can be enjoyed in the moment, shared with friends and family and then recalled after the fact. Experiences at your facility are delivered by and through your workforce. Because of the brand identify your workforce represents, their actions and behavior can provide a competitive edge helping you to retain hard-earned customers and attract new customers for the future. The workforce is arguably the most important tangible asset a company has in this new model for consumer behavior.

 

 

In this program, participants will learn how to define a quality workforce, assess the existing workforce, implement recruiting, hiring and training strategies to develop a quality workforce and keep your company culture strong.

3:00pm

Event Transportation

3:00pm Shuttle pick up Orlando County Convention Center – West E/F Lobby entrance
Shuttle drop off Residence Inn Orlando at SeaWorld
Shuttle drop off DoubleTree by Hilton Orlando at SeaWorld
3:30pm Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
3:35pm Shuttle pick up Residence Inn Orlando at SeaWorld
Shuttle drop off Orlando County Convention Center – West E/F Lobby entrance

4:00pm – 4:45pm

New Attendees & Past Presidents Reception 

All attendees and sponsors welcome

West Concourse – North Overlook Lobby

5:00pm – 6:30pm

Opening Keynote

Sunburst Ballroom

 

Complaint Free Businesses

Will Bowen | President | Lamplighter, Inc.

Executives, employees and staff deal with hundreds of complaints on a daily basis, from both complaining customers and complaining coworkers. In a fast-paced and funny presentation you’ll learn:

  • What’s wrong with complaining? (Complaining’s destructive effects on health, happiness, relationships, and career)
  • What is (and isn’t) a complaint?
  • The 5 reasons people complain (as remembered by the acronym G.R.I.P.E.)
  • How to get other people (and ourselves) to stop complaining
  • Positive leadership in a negative world

You’ll leave inspired, mindful of your own complaints, and motivated to approach complainers with new, simple and effective strategies.

6:30pm – 8:30pm

Opening Reception

West Concourse  – North Lobby Overlook

Enjoy a full hosted bar with food stations.

Participate in the SHOTS IN THE DARK Closest to the Pin contest, sponsored by GBC20 Supporting Sponsor LITE4NITE. You could win a SHOTS IN THE DARK package for your course, including 500 Lite4Nite Golf Balls & Super Lumen Ball Charger, valued at $3,000 (contest open to owners, operators, GMs and golf pros only.

6:00pm

Event Transportation

6:00pm Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
6:05pm Shuttle pick up Residence Inn Orlando at SeaWorld
  Shuttle drop off Orlando County Convention Center – West E/F Lobby entrance
7:00pm Shuttles will be on standby if anyone wants to return to hotels
8:30pm Last departure from OCCC to drop off at Residence Inn Orlando SeaWorld &s; DoubleTree by Hilton Orlando at SeaWorld

Tuesday, January 21

7:00am – 5:00pm

 

Registration Open—Orange County Convention Center

West Concourse, Upper Level—next to W330A

7:00am

Event Transportation

7:00am Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
7:05pm Shuttle pick up Residence Inn Orlando at SeaWorld
  Shuttle drop off Orlando County Convention Center – West E/F Lobby entrance
8:00am Shuttle pick up DoubleTree by Hilton Orlando at SeaWorld
8:05am Shuttle pick up Residence Inn Orlando at SeaWorld
  Shuttle drop off Orlando County Convention Center – West E/F Lobby entrance

7:30am – 8:30am

Continental​ Breakfast

Sunburst Ballroom

8:30am – 9:30am

Opening Session

Sunburst Ballroom
 

Leading with Innovation: How to Future-Proof Yourself, Fearlessly Innovate, and Succeed in the New Normal

Scott Steinberg | CEO | TechSavvy Global

Even the most successful organizations must continually reinvent their services, solutions, and brands to remain market leaders in an age of growing change, connectivity and globalization. In this eye-opening presentation, audiences will learn how to thrive in the new operating reality, create competitive advantage, and successfully leverage new leadership strategies to adapt to changing times. From more powerful ways to unleash innovation to solutions for better capitalizing on cutting-edge advancements, discover how you and your organization can flourish in tomorrow’s world—and effectively apply its most crucial success strategies and skills in context.

9:45am – 10:45am

Choose one of four concurrent sessions

 

If Patton Ran Your Business: How to Win The Battle With Your Competition!

Room W330A

Tom Shay | Principal | Profits Plus Solutions, Inc.

There is a war going on to get your customers’ business. Successful companies know how to target a specific segment of their marketplace, as compared to trying to be “everything to everybody.” History shows there are four potential strategies for a business; you have to know which is the right one for your business. Once the right strategy is determined, you have to decide what tactics you will utilize to implement your strategy. This interactive workshop will help you determine the proper strategy and tactics to implement, using stories and experiences of General George S. Patton and utilizing examples of products we purchase every day.

Lies, Damned Lies and Statistics: State of the Industry

Room W330B

Jim Koppenhaver | President | Pellucid Corp.

Stuart Lindsay | Principal | Edge Hill Golf Advisors

No, Mark Twain will not be delivering this presentation, but presenters Jim Koppenhaver and Stuart Lindsay will mix facts with humor to cover the quantitative macro industry health indicators (participation, demand, demographics, weather impact, supply/demand balance) as well as qualitative factors such as how consolidation among online tee time providers changes your choices, and how emerging cloud technology (should) enhance your ability to understand and communicate with your golfers.

5 Ways to Grow Your Database without Using Your Staff

Room W330C

Allison George | Wizard of Fun, Toad Valley Golf Course | Marketing Wizard, Teesnap

Does your staff tell you they can’t take the time to get information from your golfers? Learn five ways that you can grow your database without using your staff. We’ll discuss proven recipes of success in using social media, your website, and a little ingenuity to grow your database even when your staff doesn’t feel like cooperating.

 

If you aren’t adding at least ten names to your database a day (even in your off season), then you need this session! There’s power in data and its time for you to take advantage of it.

Outsourcing Your Golf Maintenance to Drive Profits? You Must Be @&#!’n*crazy!

Room W331B

Dr. Todd Bunnell | Ph.D., Vice President of Agronomy | BrightView Golf Maintenance
Erik Larsen |  Past President, American Society of Golf Course Architects | BrightView Golf Maintenance
Terry McGuire | Vice President of Golf Maintenance | BrightView Golf Maintenance
Greg Pieschala | President | BrightView Golf Maintenance

To survive and thrive in the golf business you need to grow your top line. Industry reports consistently point to conditions as the #1 factor for golfers’ satisfaction—driving rounds and greens fees. What can you do to improve conditions without throwing more money towards your maintenance budget? Come join us for this interactive discussion on how detailed planning, efficient operations, careful investment and smart buying can enhance conditions without costing you more.

10:45am – 11:00am

Networking Break

11:00am – 12:00pm

Choose one of four concurrent sessions

 

Using Social Media to Grow Your Golf Business

Room W330A

Spencer Hadelman | CEO | Advantage Marketing

Bring your laptop and be prepared for hands-on, real-time training: learning how to take a strategic approach in using social media to generate measurable growth. We’ll take the mystery out of using the real-life tools of social media and get you on the right track for developing your own campaign. This presentation will cover:

  • Getting your message across on Twitter, Instagram and other social sites.
  • Steps for growing your membership by understanding customers’ social media activity.
  • Making sure your company’s reputation is protected and learn to manage that image online.
  • Making sure the right audience is viewing your posts.

Retaining and Growing Memberships in Today’s World

Room W330B

Ed Ormsby | Principal | Ormsbyte & Associates

One of the three major challenges facing golf course owners in the upcoming decade, in particular those who rely on memberships, is the retention of existing and acquisition and retention of new members. (The other two are retention of good employees and attracting new and returning guests.)

 

There comes a point for every club where some of its best members begin getting de motivated, through age and/or changing interests, and leave the club. Identifying ways to re-motivate them, and of attracting new members, is critical to sustainability and growth.

 

You will leave this session with a better understanding of the changing needs and expectations of both existing and potential new members (e.g. Millennials), and how to successfully deliver solutions to both.

Beware of Barter: The Ins and Outs of Trading Your Tee Times

Room W330C

Harvey Silverman, a regular contributor to Pellucid Perspective and lead researcher and author of the recently released NGCOA publication, “Beware of Barter,” will lead a discussion on the evolution of barter as an economic model; the costs and dangers of bartering for technology and services and, what we learned from the research and publication of “Beware of Barter”.

 

This fast-paced discussion will distill 60 pages of information and highlight the importance of computing the cost of barter, why allowing others to discount your product is a failed strategy and why sharing customers with a third party can be highly detrimental.

 

We’ll also shine light on why some industry suppliers rebuke barter as a business model, how owners can succeed without barter, and why NGCOA serves a valuable purpose as an industry watchdog.

 

If you barter tee times for technology and marketing services or are considering doing so, this is a session you should not miss…and it won’t cost you a single tee time!

 

Moderator:
Harvey Silverman | Co-Founder, Quick.Golf | Principal, Silverback Golf Marketing

Panelists:
Ian Versaw | National Sales Director | Club Prophet Systems
Jared Williams | Managing Director | Golf USA Tee Time Coalition
Mike Yurigan | General Manager | Golf Brevard Inc.

The 4 Ts of Water Conservation: How To Save Water with Your Irrigation System

Room W331B

Bryan Stromme | Golf Key Accounts Manager | Rain Bird

Ask 100 people in golf the top long-term issue facing the industry and the No. 1 answer will be: Water—the cost of it, the competition for it, the hard scrutiny endured by those who use the most of it. Perhaps the most important water conservation tool is your irrigation system. We will look at how water is affecting the golf industry today, and provide simple steps to maintain an efficient irrigation system that will conserve water and reduce costs while also improving turf aesthetics and playability.

12:00pm – 1:30pm

Lunch & General Session

Sunburst Ballroom
 

The Big Golf Technology Rush

One way to boost revenues significantly at legacy golf courses is to expand the traditional business with technology. This panel of golf course owners and operators will explore the latest technologies, share their stories about how they brought different forms of gamification and “golf entertainment technology” to their courses, how it’s been received, and how this tech expansion has boosted their top and bottom lines.

Moderator:

Charlie Birney | Co-Founder & Podcast Host | Podcast Village

Panelists:
Randy Anderson | Owner, General Manager | The Meadows Golf Club

Steve Rosen | General Manager | Indian Wells Golf Resort

Jason Sanchez | General Manager | Maple Hill Golf

12:30pm

Event Transportation

12:30pm Shuttles will be on standby if anyone wants to return to hotels
1:30pm Last shuttle departure from OCCC to drop off at Residence Inn Orlando at SeaWorld &s; DoubleTree by Hilton Orlando at SeaWorld

1:30pm – 5:00pm

PGA Show Demo Day

Orange County National
16301 Phil Ritson Way
Winter Garden, Florida 34787
Visit website

 

Golf equipment companies showcase their newest clubs, golf balls, grips, scoring clinics, club fitting best practices, instructional aids, and much more! The PGA Show Demo Day provides you with the unparalleled opportunity to field test the latest products in real life conditions from the largest collection of golf brands. You can attend with your GBC20 badge, and earn 4MSR credits for attending if you’re a PGA member.

 

 

Complimentary Shuttle Service will be provided; drop-off and pick-up locations are Level 2 near the Central Lobby and C Hall (in the PGA Show registration area, where the Opening Ceremony takes place). If you’d rather drive, please click here for driving directions.

2:00pm – 5:00pm

Masterminds of Golf

Room W333

Jeff Hoag | Co-Owner | Scott Lake Golf & Practice Center

Bring your questions, problems and encouragement to this popular and lively workshop. Surrounded by your owner and operator peers of all types of courses and with all experience levels, you can engage in honest conversation about your struggles and successes. More than just peer networking, this session is like group therapy: you’ll be able to air your most pressing business issues and get answers from others who have already experienced and resolved them.

A cash bar will be available during the session; the workshop is free but we need a headcount. RSVP to jeff@scottlake.com or 616-784-1355 if you’re planning to participate!

Wednesday, January 22

6:30am – 10:30am

 

Event Transportation

*Shuttles run every 20 min

Drop off & Pick up locations:

Level 1 – near A/B Hall Lobby 

Level 2 – hear the D/E Hall

7:00am – 5:00pm

 

Registration Open

Orange County Convention Center

West Concourse, Upper Level

8:00am – 11:30am

PGA Merchandise Show

Explore 1,000+ interactive exhibits showcasing the latest products in apparel/apparel accessories, technology, equipment, training aids, travel and more. NGCOA will also have a booth in the exhibition hall for member and prospective members drop-ins, meetings, and materials.

11:30am – 1:30pm

Lunch, General Business Meeting & General Session

Sunburst Ballroom
 

Bright Ideas Showcase

Kraig Kann | Managing Director | Kann Advisory Group

 

Each of us has that one idea…the one that seemed impossible / crazy at the time but actually worked to solve a problem at your golf course. What’s YOUR “Bright Idea”?

 

Whether your idea saved you money, made you money…fixed an equipment issue / staffing situation / F&B blunder, or something else…if your idea was experimental, risky, or simply a no-brainer…this is your chance to share it with your owner and operator peers and get rewarded!

 

This spirited and high-energy session will be moderated by GBC20 emcee Kraig Kann. After all the “Bright Ideas” are presented, your peers will vote on which was the “brightest” of the ideas, and the winner will receive a golf trip for two to Myrtle Beach (rounds of golf, lodging and airfare up to $600)! The prize package is transferable, so you can use it as an incentive for your staff or members or a little R&R for yourself.

 

(Bright Idea presenters should sign up in advance of GBC20 and you must be present at this showcase to participate and win! Click http://bit.ly/GBC20BrightIdeas to sign up!)

1:30pm – 2:30pm

Choose one of four concurrent sessions

 

Take Back Your Tee Sheet: 3 ways to increase your green fee revenue right now

Room W330A

Mike Loustalot | Co-Founder & Chief Evangelist | Sagacity Golf
Don Rea, PGA | Owner/Operator | Augusta Ranch Golf Club

Want to quickly increase your revenue this year? It’s easier than you think. And it has nothing to do with selling another hotdog! It’s time to take back your tee sheet and start making the money you deserve. Learn three powerful ways to increase your revenue without any additional expenses. These simple shifts will have a profound effect on your bottom line, whether you own a par 61 public course or a par 72 championship facility. In their signature entertaining style, Mike Loustalot (Co-Founder of Sagacity Golf) and Don Rea (PGA member and course owner/operator) will inspire you to take new ownership of your tee times and grow your business in 2020.

What is Your Golf Property Worth?

Room W330B

Laurence A. Hirsh, CRE, MAI, SGA | President | Golf Property Analysts

Why do you need to know what your property is worth, and how can you use that information to your benefit? Learn current valuation concepts, market indicators and the differences in valuations used for different business-critical functions (financing, real estate taxes, eminent domain, capital investment and partnership issues). You’ll also learn what types of capital investments to your property make sense—and when you should do them—as well as which are “mandatory” and which are elective.

NGF: Growing Adult Entertainment

Room W330C

Ted Eleftheriou | Vice President, Player Development and Engagement | National Golf Foundation

Join Ted Eleftheriou, PGA member and NGF’s Vice President of Player Development and Engagement who is leading the Welcome2Golf initiative, for a lively discussion on growing adult entertainment (translated: participation) in golf. Ted shares how to convert lapsed and non-golfers into golfers by creating leaders in the golf industry. Topics will include marketing and sales, customer engagement, and creating experiences that lead to retention.

Manage Your Largest Expense More Effectively

Room W331B

Kyle Campbell | Business Development Manager | Deluxe Payroll

Discover how technology can be a true game-changer when it comes to managing labor, the largest expense for most companies. Join Kyle Campbell, a Business Development Manager with over 15 years of golf course management experience and 11 years in the payroll field, as he leads an interactive discussion showing you how to more effectively forecast costs and manage those costs in real time, all while streamlining your processes.

2:30pm – 2:45pm

Networking Break

3:30pm – 7:30pm

Event Transportation

*Shuttles run every 20 min

Drop off & Pick up locations:

Level 1 – near A/B Hall Lobby 

Level 2 – hear the D/E Hall

2:45pm – 3:45pm

Choose one of three concurrent sessions

 

Understanding Golf Retail Metrics

Room W330A
Tracy Moffatt | President | Association of Golf Merchandisers

Learn to analyze current business and grow future business using Key Golf Retail Metrics: Sales, Cost of Sales, Gross Profit, Inventory Turnover, and Dollar-per-Round. Each metric will be discussed and compared to industry benchmarks as compiled annually by the Association of Golf Merchandisers. Practical information will be shared on tracking, analyzing and improving each metric, and where you can get the information and how to use it.

Tournament Planning for Success

Room W330B
Whitney Reid Pennell | President | RCS Hospitality Group

This presentation is for the golf course operator who wants to make the outing business more profitable and streamlined, and secure more sales. Topics include:

  • Tournament Thinking: How Tournaments Can Benefit Your Club
  • The Tournament Test: Conducting a Needs Analysis for Your Club
  • Should Your Club Host Tournaments? Why? When?
  • What is Your Profit Target?
  • Determining Your Minimums
  • How Will You Market?
  • Can You Deliver What You Are Selling?
  • Understanding the Tournament Triangle: Golf Operations, Golf Course Maintenance, Club Operations
  • Who does what
  • Review of standard, next level service, and how to make it premier
  • Pros and Cons as applicable
  • Budgetary items to consider​

Changing Your Course – The Business of Building a Brand New You

Room W330C

Kraig Kann | Managing Director | Kann Advisory Group

Whether you own a golf course, run a golf course or simply work on one of America’s great golf courses, this class is for you! Accomplished speaker and Golf Business Conference emcee Kraig Kann is back with a session designed to elevate your personal game to drive both your business’s revenue and your career. You’ll learn what matters most in an industry facing challenges, and you’ll leave with a better understanding of why some people are able to stand out among the crowd.

 

This is an hour you don’t want to miss. The former Golf Channel host and C-Suite Communication Strategist is a business entrepreneur himself, leading corporate workshops and delivering keynotes across the country. He’ll share his secrets to success and building a brand and a business worth following.

Future of the Golf Industry Workforce: How to Address the Workforce Shortage

Room W331B

Scott Kmiec | Senior Director | PGA of America
Chris Kulinski | PGA Career Consultant | PGA of America
Michael Leemhuis | Senior Consultant, ExecuSearch Powered by PGA | PGA of America

4:00pm – 5:00pm

Choose one of three concurrent sessions

 

Women in Golf: Going Beyond Playing the Game

Room W330A

This panel discussion, comprised of women making a difference in the golf industry today, will present insights into how to grow the number of women in golf on the fairway and in the boardroom—by doing more than just inviting them to play the game.

 

Moderator:
Ashleigh McLaughlin | Managing Director | LPGA Women’s Network

Panelists:
Marvol Barnard | National President | LPGA Teaching and Club Professionals
Elisa Gaudet | Founder | Women’s Golf Day
Cathy Harbin | Owner, Pine Ridge Golf Course | President, OnCourse Operations

What You Need to Know About CBD Products

Room W330B

Moderator:

Nathan Phillips | Former Partner | Hemp Flower Naturals and Apotheca

Panelists:

Dr. Mary Clifton | NYC-based CBD Expert, Consultant

Tim Gordon | Chief Science Officer | Functional Remedies

Ron Walker | Co-founder | 1218 Wellness

 

This panel discussion will take a look at the hot trend of CBD products and whether or not it’s right for your pro shop. Top athletes like former NFL star Rob Gronkowski and golf legend Bubba Watson sing the praises of these products and have attached their names to specific products. In this session, CBD industry experts will separate fact from fiction about CBD.

Dynamic Pricing 2.0 – Taking it to the Next Level

Room W330C

Tom Barnhart | CEO/Owner | RevTechPlus
Learn to supercharge your dynamic pricing strategy! Tom Barnhart, “The Tee Time Wizard”, will break down the variables and metrics you should be monitoring to best control your tee time pricing to maximize your rate, rounds and revenue. You’ll take away tips and tricks on how to best utilize 3rd party distributors, how to apply dynamic pricing to your over-the-phone and walk-up bookings, and how to analyze your results. This deep-dive into dynamic pricing is recommended for operators that already have a basic knowledge of revenue management. If you like data and technology, this is a session you won’t want to miss!

5:00pm – 6:30pm

Break to Explore PGA Merchandise Show

6:30pm – 7:00pm

Celebration & Awards Reception

North Lobby Overlook

7:00pm – 9:00pm

Celebration & Awards Dinner

Sunburst Ballroom

 

Association members, golf course operators, industry leaders, friends and supporters will gather for a special evening of networking, recognition and camaraderie. During the event, the NGCOA will honor the association’s annual award winners. (Business attire)

6:30am – 10:30am

3:30pm – 7:30pm

Shuttle Service – Wednesday, January 22 & Thursday, January 23

*Shuttles run every 20 min

Drop off & Pick up locations:

Level 1 – near A/B Hall Lobby 

Level 2 – hear the D/E Hall

6:30am – 10:30am

1:00pm – 4:30pm

Shuttle Service – Friday, January 23

*Shuttles run every 20 min

Drop off & Pick up locations:

Level 1 – near A/B Hall Lobby 

Level 2 – hear the D/E Hall

Monday, January 20

8:00am – 3:00pm

Yamaha Golf Outing

Reunion Resort & Golf Club

Nicklaus Course

Kissimmee, FL

One of only six resorts to receive Golf Digest’s “2018 BEST GOLF RESORTS IN FLORIDA”, Reunion® Resort is unlike any other golfing experience in the world. In fact, it’s the only place where you will find Signature Design courses by three of golf’s greatest legends: Jack Nicklaus, Tom Watson and Arnold Palmer. (Golf attire)

 

6:30am Shuttles depart
7:15-8:00am Breakfast
8:00am Welcome and thank yous; golfers to cars
8:15am Shotgun Start
  Lunch at course
Immediately following golf Post-golf reception
2:00pm Shuttles depart

1:00pm – 3:00pm Pre-Conference Education TBD   5:00pm – 7:00pm Opening Session with Keynote Speaker TBD

4:00pm – 5:00pm

New Attendees & Past Presidents Reception 

TBD
 

7:00pm – 9:00pm

Opening Reception

TBD

Tuesday, January 21

8:30am – 9:30am
Opening Session

 

9:30am – 9:45am
Networking Break

 

9:45am – 10:45am
Education Sessions

TBD

 

10:45am – 11:00am
Networking Break

 

11:00am – 12:00pm
Education Sessions

TBD

 

12:00pm – 1:30pm

General Session & Lunch

TBD

 

2:00pm – 5:00pm

Masterminds Session

TBD

1:30pm – 5:00pm

PGA Merchandise Show Demo Day

Orange Country National
16301 Phil Ritson Way
Winter Garden, Florida 34787
Visit website

 

Golf equipment companies showcase their newest clubs, golf balls, grips, scoring clinics, club fitting best practices, instructional aids, and much more! The PGA Merchandise Show Demo Day provides you with the unparalleled opportunity to field test the latest products in real life conditions from the largest collection of golf brands. You can attend with your GBC20 badge, and earn 4MSR credits for attending if you’re a PGA member. 

 
 
Complimentary Shuttle Service will be provided; drop-off and pick-up locations are Level 2 near the Central Lobby and C Hall (in the PGA Show registration area, where the Opening Ceremony takes place). If you’d rather drive, please click here for driving directions
7:30am – 8:30am
Breakfast

Wednesday, January 22

11:30am – 1:00pm
General Session & Lunch
&s;
1:00pm – 2:00pm
Education
TBD

2:00am – 2:15am
Networking Break

2:15pm – 3:15pm
Education
TBD

3:15pm – 3:30pm
Networking Break

3:30pm – 4:30pm
Education
TBD

1:30pm – 5:00pm

PGA Merchandise Show Demo Day

Orange Country National
16301 Phil Ritson Way
Winter Garden, Florida 34787
Visit website

 

Golf equipment companies showcase their newest clubs, golf balls, grips, scoring clinics, club fitting best practices, instructional aids, and much more! The PGA Merchandise Show Demo Day provides you with the unparalleled opportunity to field test the latest products in real life conditions from the largest collection of golf brands. You can attend with your GBC20 badge, and earn 4MSR credits for attending if you’re a PGA member. 

 
 
Complimentary Shuttle Service will be provided; drop-off and pick-up locations are Level 2 near the Central Lobby and C Hall (in the PGA Show registration area, where the Opening Ceremony takes place). If you’d rather drive, please click here for driving directions

6:30pm – 7:00pm
Celebration & Awards Reception

 
7:00pm – 9:00pm
Celebration & Awards Dinner

Sunburst Ballroom
 
Association members, golf course operators, industry leaders, friends and supporters will gather for a special evening of networking, recognition and camaraderie. During the event, the NGCOA will honor the association’s annual award winners. (Business attire)

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